Blog
July 4, 2023
Call Routing 101
If you get lots of inbound calls, then you need a phone system that makes call routing simple and efficient. VoIPline Hosted PBX makes it simple, visual and...
June 2, 2023
The Benefits of Hunt Groups for Business Owners
In today's fast-paced business environment, effective communication is crucial for the success of any organisation. One valuable tool that can help...
May 3, 2023
Empowering Remote Work with VoIP
The COVID-19 pandemic has drastically changed how businesses operate in Australia, with remote work becoming the norm for many. While collaboration platforms...
April 3, 2023
Multi-Factor Authentication
Multi-Factor Authentication (MFA) is a crucial technology that can be used to enhance the security of cloud services and business applications, thereby...
March 16, 2023
Modern Business Phone Systems
Why VoIP and hosted PBX are the way forward When it comes to running a business, communication is key. One of the most important tools for communication is...
January 24, 2022
Important update: Telstra Caller ID and VoIPline Services
Changes to Telstra-held CLIs From the 1st of March 2022 onwards, Telstra will be actively blocking calls from entering its network if they are made using...
October 12, 2021
CAT A vs CAT C - What is the difference?
Overview When moving your geographic numbers from one telco provider to another, you will most likely run into the terminology CAT A and or CAT C . These are...
September 29, 2021
Fibre, Copper, and Jumpering - The challenge of NBN installations
What is Jumpering? And why do I need to arrange a private technician for my NBN connection? Jumpering means: (a) installing a Jumper Cable; and/or (b)...
September 21, 2021
A Hybrid Workforce
The COVID-19 pandemic has put a spanner in the works by shifting the working environment remotely. While life moving forward seems uncertain and we are being...
March 30, 2021
Disabling Ghost Calls on your Yealink Device
Are you receiving annoying Ghost Calls on your Yealink devices?Do you answer phone calls from area codes or prefixes such as 100, 1000, 1001? Are the calls...
February 17, 2021
Changes to Industry Code C661:2020 REDUCING SCAM CALLS
Important notice Please be aware of the following changes implemented by INDUSTRY CODE C661:2020 REDUCING SCAM CALLS affecting the termination of your calls...
November 19, 2020
Our Sunday Hike
VoIPLine Travels to the Werribee Gorge Circuit Track Restrictions have finally eased in Melbourne and our team couldn't wait to get outside! With the...
November 5, 2020
Navigating the New Norm
THE WORLD IS CHANGING... AND SO ARE WE. Like many industries, COVID-19 has impacted the way VoIPLine Telecom operates. Internally, our team has adapted...
April 7, 2020
Demystifying Microsoft Teams
Microsoft Teams is progressively replacing Skype for Business in Microsoft’s quest to rule the business collaborative workspace market by, like all of its...
October 31, 2019
How to avoid disruptions when switching to VoIP
Voice over internet protocol (VoIP) was a massive step towards wireless telecommunication and to make the switch to VoIP from the PSTN or ISDN seamless and...