Stay connected with your clients

Cloud Telephony Solutions

Give your business a competitive advantage without high startup costs

Make an enterprise style impression on your customers with a virtual receptionist, toll free number, advanced greetings, voicemail to email and call recordings.
Never miss a call with follow me features. Inbound calls can be set to reach you at any location, whether it be in your office, on your mobile or even at home.
Advanced call features ensure that critical calls reach your business no matter what.

Australian Network

Australian VoIP provider with 99.9% SLA guaranteed uptime

VoIPLine Telecom is one of the few Australian VoIP Providers specialising in business VoIP.
VoIP is not always voice over internet. VoIP is voice over IP, IP connections can be over public internet that allows flexibility to connect from anywhere


We can offer private IP connections direct from our data-center to your office via our MPLS network supplied over Fiber, EFM or ADSL2+ links for extra reliability.

Real business grade equipment for your Hosted PBX

Pre-configured and ready to use before dispatched to you. Quick and easy to install.

Equipment Logos

Number Portability

Keep your existing number even if you move outside of your local phone exchange area

Reduce your expenses and improve productivity

  • No line rentals
  • No expensive onsite PBX
  • No maintenance fees
  • Cheap call rates
  • Never miss a call
  • Work from anywhere
  • One VoIP phone system for all your offices

Use one network for computers and phones

  • Save on additional cabling
  • Easy installation just plug and play

Australian based support

All technical support provided by people who designed and developed the system. No complex and time consuming escalation processes. We are Melbourne based VoIP provider and love support enquiries!

Enjoy advanced functionality

  • IVR Menu's
  • Voicemail to email
  • Call recording
  • Conference calls
  • Custom music on hold
  • Paging & Intercom
  • Receptionist panel
  • Advanced Reporting
  • Listen & Whisper
  • Time Conditions
  • and more

Why choose us

We are team of dedicated professionals who really love what they do.
VoIPLine Telecom started to offer VoIP solutions in 2008. We now provide VoIP services to over 1000 businesses Australia wide. While serving a larger client base we continue to offer personalised service for each of our customers.

Significant investments were made into both: equipment & software development with many custom features designed especially for business use. We own all our equipment & software

We own our own equipment and software
Custom developed billing system
Fully independent Australian VoIP provider
Registerd with APNIC and have our own autonomous system number

Why our customers like us

eCollect Pty. Ltd.

eCollect Pty. Ltd.

“ VoIP Line Telecom really changed the way we operate. We recently opened up New Zealand operations and I couldn't believe how easy it was to organise all the telephony required for our new branch. We can now monitor our entire Hosted PBX with handsets distributed over Australia & New Zealand from one Operator panel. Calls are answered quicker resulting in higher quality of service. We also save significant amounts compared to our previous ISDN system. ”

Sam Saad

O'Brien Timber Floors

O'Brien Timber Floors

“ VoIP Line Telecom provided an affordable, reliable solution for our fax/telephone needs.
All our enquiries were dealt with quickly and efficiently, and our system was up and running in no time! Thankyou for your professionalism and excellent customer service. ”

Charlie O'Brien

eCommerce Websites

eCommerce Websites

“ I have no hesitation in highly recommending the services of Voipline Telecom.
After going through a couple of VOIP providers in the past, it's been refreshing to work with a provider that:

a) Clearly knows their stuff; and
b) Is super fast to respond to technical support

Nikolay and the team at Voipline provide a great business-grade VOIP service at a very reasonable price.
If phones are a critical part of your business infrastructure... these are the guys to speak to. ”

Adrian Mullan