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Virtual phone numbers for business

Whether you work solo or as part of a team, using personal numbers for work can cause issues with business continuity, privacy, and maintaining a healthy work-life balance. A virtual phone number solves all these challenges—keeping your business connected, professional, and secure.

Benefits of using a virtual phone number

Reduce costs. Virtual numbers are a more affordable alternative to traditional landline or mobile services.
One number for everyone. Allow your entire team to use the same business number to make and receive calls simultaneously.
One person, multiple numbers. Manage calls from all your business lines and choose your outbound caller ID for each call.
Stay connected anywhere. Communicate with customers at local rates even when you’re overseas, over any internet connection.
Reclaim your personal time. No more after-hours calls on your private number. With virtual numbers, it’s easy to set clear work boundaries by setting your available hours and support 'right to disconnect' obligations.

Smart call routing for business

Our cloud-hosted PBX gives you a comprehensive yet easy-to-use phone system you can manage yourself. With an intuitive drag-and-drop interface, you can design custom call flows that suit your business—connect, group, and automate elements.
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Multifunction softphone built for business

Our in-house developed Webphone app is the same tool we use to communicate with our own customers. It’s available on all modern platforms, even in your browser—combining powerful features with a clean, simple design.
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Business SMS over the internet

Send and receive SMS using your dedicated business number from any device—perfect for verification codes, reminders or quick customer updates. Multiple team members can share the same number, making it easy to collaborate and respond to customers faster.
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Call recording for peace of mind

You control what gets recorded—select which calls to capture, review them directly from your Webphone or via a dedicated report, and securely store recordings in the cloud for as long as you need. Sharing is easy too—send recordings to multiple email addresses in just a few clicks.
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CRM integration

Access customer details directly from your CRM while on a call. For advanced setups, we also support API and webhook integrations.
Discover API, webhooks and integrations
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Real-time call reporting and analytics

Keep your performance data at your fingertips with ready-made reports. Schedule automatic email summaries to key team members and gain real-time insights into call volumes, response times, and overall performance.
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Frequently asked questions

What is a virtual phone number?

A virtual phone number lets you make and receive calls over the internet instead of a physical phone line. It works on any device—computer, smartphone, or tablet.

Can I keep my existing number?

Yes. You can easily transfer (port) your current phone number from another provider to VoIPline and use it as a virtual phone number.

Do I need any special hardware?

No special hardware is required. You can use our Webphone app or any supported SIP device.

Can my team share the same virtual phone number?

Absolutely. Multiple team members can make and receive calls from the same virtual number simultaneously.

Can I use a virtual phone number while travelling overseas?

Yes. As long as you have an internet connection, you can make and receive calls from anywhere in the world using our Webphone app or any supported SIP device.

Can I set business hours for calls to virtual phone numbers?

Yes. You can easily use 'Time conditions' in your call flow to ensure calls reach your team only during your chosen hours.

Is call recording included with virtual phone numbers?

Yes. You can enable call recording and choose which calls to capture, with recordings sent to your email. Secure cloud storage is also available for an additional service cost.

Can it integrate with my CRM system?

Yes. We support popular CRMs and provide APIs and webhooks for custom integrations.

How do I get started with a VoIPline virtual phone number?

It’s easy—sign up for a free trial online, choose a new number or bring your own, and start making calls within minutes—no setup delays.

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