Blog
October 15, 2026
How to Get a Virtual Phone Number in Australia
You can have a working Australian virtual phone number in about ten minutes. Sign up, choose a number from the available list in the customer portal, point...
October 15, 2026
VoIP Call Quality Explained: Latency, Jitter, Packet Loss & How to Fix Issues
Bad quality audio can be frustrating, especially if you are in the middle of a business call - words get clipped, voices sound robotic or, in a worse case,...
October 15, 2026
What Is Unified Communications (UCaaS) & Do Australian Businesses Need It?
Count the communication tools your business pays for. There’s probably Microsoft 365 with Teams. Maybe Zoom on top of that. A phone system - possibly an...
October 15, 2026
VoIP Phone System Setup Checklist for Australian Businesses
You’ve decided to move your business phones to VoIP. Now you want to know exactly what happens, in what order, and what could go wrong. Setting up a VoIP...
August 22, 2026
Is Switching to VoIP Worth It for Small Businesses?
Is Switching to VoIP Worth It for Small Businesses? Many Australian small businesses are having to spend more on their telecommunications: as legacy copper...
August 21, 2026
Are VoIP Phone Systems Legal in Australia? ACMA Rules, Compliance & Call Recording
Are VoIP Phone Systems Legal in Australia? ACMA Rules, Compliance Call Recording For Australian small and medium businesses, moving from a legacy copper...
August 21, 2026
How Call Routing and Auto Attendants Improve Customer Experience
How Call Routing and Auto Attendants Improve Customer Experience Anyone dealing with the customer service line has experienced it: you need a response to a...
June 24, 2026
VoIP vs Landline vs Mobile: Which Business Phone System Is Best in Australia?
Keeping in touch with your customers and suppliers is one of the key points of the successful business. Nowadays, creating and maintaining properly...
April 21, 2026
What is SIP trunking and how does it work?
Keep your PBX. Upgrade everything else. VoIPLine SIP Trunking connects your existing system to powerful cloud features, improving flexibility, call handling,...
April 21, 2026
What is hosted PBX? A beginner-friendly explanation
After a comprehensive phone system, but don't want the hassle of having to set up your own server? VoIPLine Hosted PBX solution makes it simple and can be...
April 15, 2025
Customer Spotlight: Aussie Brewmakers and their VoIPLine Telecom Journey
At VoIPline, we believe small businesses are the heart of the Australian economy. That’s why we’re proud to support them with flexible, affordable, and...
February 29, 2024
Changes to Free Trial Periods
We are thrilled to announce that, effective immediately, we are extending our 14-day free trial period to a more generous 30 days!! We understand that...
October 4, 2023
Boost Your Professional Image with an Automated Attendant System for Your Business
Maintaining a professional image is paramount to achieving success in the ever-evolving and competitive business landscape. An automated attendant system is...
August 22, 2023
Safeguarding Your Telecommunications Experience
This is our comprehensive blog post, designed to empower you with knowledge and tools to ensure a secure and worry-free telecommunications experience. Your...
August 7, 2023
Changes to External Numbers and Microsoft Teams Devices in Queues and Ring Group Objects
We would like to address an important update regarding the recent changes made to our system. We understand that change can sometimes be disruptive, so we...