Blog
August 22, 2026
Is Switching to VoIP Worth It for Small Businesses?
Is Switching to VoIP Worth It for Small Businesses? Many Australian small businesses are having to spend more on their telecommunications: as legacy copper...
August 21, 2026
Are VoIP Phone Systems Legal in Australia? ACMA Rules, Compliance & Call Recording
Are VoIP Phone Systems Legal in Australia? ACMA Rules, Compliance Call Recording For Australian small and medium businesses, moving from a legacy copper...
August 21, 2026
How Call Routing and Auto Attendants Improve Customer Experience
How Call Routing and Auto Attendants Improve Customer Experience Anyone dealing with the customer service line has experienced it: you need a response to a...
June 24, 2026
VoIP vs Landline vs Mobile: Which Business Phone System Is Best in Australia?
Keeping in touch with your customers and suppliers is one of the key points of the successful business. Nowadays, creating and maintaining properly...
April 21, 2026
What is SIP trunking and how does it work?
Keep your PBX. Upgrade everything else. VoIPLine SIP Trunking connects your existing system to powerful cloud features, improving flexibility, call handling,...
April 21, 2026
What is hosted PBX? A beginner-friendly explanation
After a comprehensive phone system, but don't want the hassle of having to set up your own server? VoIPLine Hosted PBX solution makes it simple and can be...
April 15, 2025
Customer Spotlight: Aussie Brewmakers and their VoIPLine Telecom Journey
At VoIPline, we believe small businesses are the heart of the Australian economy. That’s why we’re proud to support them with flexible, affordable, and...
February 29, 2024
Changes to Free Trial Periods
We are thrilled to announce that, effective immediately, we are extending our 14-day free trial period to a more generous 30 days!! We understand that...
October 4, 2023
Boost Your Professional Image with an Automated Attendant System for Your Business
Maintaining a professional image is paramount to achieving success in the ever-evolving and competitive business landscape. An automated attendant system is...
August 22, 2023
Safeguarding Your Telecommunications Experience
This is our comprehensive blog post, designed to empower you with knowledge and tools to ensure a secure and worry-free telecommunications experience. Your...
August 7, 2023
Changes to External Numbers and Microsoft Teams Devices in Queues and Ring Group Objects
We would like to address an important update regarding the recent changes made to our system. We understand that change can sometimes be disruptive, so we...
July 4, 2023
Call Routing 101
If you get lots of inbound calls, then you need a phone system that makes call routing simple and efficient. VoIPline Hosted PBX makes it simple, visual and...
June 2, 2023
The Benefits of Hunt Groups for Business Owners
In today's fast-paced business environment, effective communication is crucial for the success of any organisation. One valuable tool that can help...
May 3, 2023
Empowering Remote Work with VoIP
The COVID-19 pandemic has drastically changed how businesses operate in Australia, with remote work becoming the norm for many. While collaboration platforms...
April 3, 2023
Multi-Factor Authentication
Multi-Factor Authentication (MFA) is a crucial technology that can be used to enhance the security of cloud services and business applications, thereby...