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Self Service Portal:
Configure your PBX, order phone numbers and equipment

An account with the same phone number or email address already exists. If you would like to create a new account with your same details please contact our support team on 1300 864 757 or +613 9999 7999.

First Name

Last Name

Company name (optional)

Phone number

Email Address

agree to the Master Service Agreement

Need Help?
Feel free to call us on 1300 864 754
or chat with us online

Safe & Secure

Don’t have a login?

Do you use our legacy system before mPBX was released?
Please login to your extension management here.

For customers hosted on our legacy systems - please use below login to manage your Hosted PBX Extensions.
For billing login please use top login section with your email address and billing password.
Please feel free to contact us if you would like to upgrade your legacy system to new mPBX.

Select PBX

Extension

Password

System Uptime

Full system redundancy + Independent monitoring.
Our uptime guarantee are not just words.

Current Service Status

VoIP Services

We are experiencing some intermittent congestion issues on the tier one network Australia wide.

Microsoft Teams

No reported issues

Internet services

No reported issues

Skype for Business

No reported issues

Hyperspin.com – is one of the leading independent network monitoring services with advanced reporting & notification systems. Hyperspin allows monitoring of VoIP Line servers from multiple geo independent locations that guarantee zero false alarms. This combined with reliable automatic SMS notification service allows for immediate response to any issues that may arise.

VoIPLine Telecom equipment is collocated in one of the major Australian Datacenters: Equinix. Equinix provides us with complete N+1 redundancy in both: network connectivity and power supply.

VoIPLine Telecom uses virtualized Cloud infrastructure with fault tolerance and automatic failover in case of any hardware failures. We also have our own redundant stack of Cisco switches connected via two independent network links that guarantee network redundancy level and highest possible uptime.

Our emergency response team consist of multiple technicians that can immediately react to any outage from anywhere in the world by utilising our 24/7 remote hands agreement with Equinix.

Find out more about our support

Have special requirements?
Let us tailor a solution to suit your needs

We’d be happy to give you a call and go through your requirements. Once we understand your needs, we will provide you with a detailed quotation. We can also create custom call plans, integrate with third party systems and customise the setup to create a custom solution based on your requirements.