Dear visitor,
VoIPLine Telecom uses latest technologies in web development. Unfortunately your web browser is not supported and some parts of our web site may not be displayed correctly. Below are links to the latest versions of Google Chrome, Mozilla Firefox and MS Edge browser.

SIP Trunking

Reliable connectivity for your onsite phone system

Connect your VoIP compatible onsite phone system and save on line rentals and calls. We can also interconnect hosted PBX with your onsite system, provide 1300/1800 numbers via SIP trunk and offer inbound numbers from other countries. View rates & plans

Australia map Australian based service & support
Up & down arrows Inbound and outbound
caller ID support
Handshake Risk free
14 day trial
Headphones Support for SIP protocol
Number porting Number porting. Port your numbers in or out.
Bill Prepaid and postpaid billing models
Gears Assistance with configuration of your PBX
Gears G.711 (alaw or ulaw), G.729, G.722 codecs

SIP trunk rates & plans

SIP trunks for businesses

Hide Details

SIP trunks for call centres

View Details
Introduction

Call plans listed here are designed for general business use, where each call can take significant amount of time. Calls to Australian landlines (Australia wide) are rated as fixed connection fee per call, regardless of call duration. Same for 13/1300 outbound calls.

$5.50 inc GST
AUD
Per channel per month
Guaranteed high quality caller ID enabled routes

Call Plans

inc GST
Australian landlines Price per call Local and national
Australian mobiles Price per minute Rated per second
13/1300 Per call
Minimum monthly spend to Australian destinations
SIP Basic Business
10 ¢ p/call
13.9 ¢ p/min
25 ¢ p/call
$0.00
SIP 50 Business
9 ¢ p/call
8.8 ¢ p/min
22 ¢ p/call
$50.00
SIP 250 Business
8 ¢ p/call
7.7 ¢ p/min
21 ¢ p/call
$250.00
SIP 500 Business
6.6 ¢ p/call
5.5 ¢ p/min
19.8 ¢ p/call
$500.00
Introduction

Call plans listed below are better suited to businesses that make a lot of calls with very short duration. You are free to choose any call plan for your business, but if you run a call centre or a business where most of your calls are very short - you will be better of with paying per minute rather than per call. Please note that prices below are per minute, but rated per second.

$5.50 inc GST
AUD
Per channel per month
Guaranteed high quality caller ID enabled routes

Call Plans

inc GST
Australian landlines Price per minute Rated per second
Australian mobiles Price per minute Rated per second
13/1300 outbound Price per minute Rated per second
Minimum monthly spend to Australian destinations
SIP Basic Call Centre
2.9 ¢ p/min
13.9 ¢ p/min
9.9 ¢ p/min
$0.00
SIP 50 Call Centre
1.8 ¢ p/min
8.8 ¢ p/min
5.5 ¢ p/min
$50.00
SIP 250 Call Centre
1.6 ¢ p/min
7.7 ¢ p/min
4.4 ¢ p/min
$250.00
SIP 500 Call Centre
1.4 ¢ p/min
5.5 ¢ p/min
3.3 ¢ p/min
$500.00
Compatible with Skype for business
Skype PSTN gateway
at no extra charge

High call volumes?

We love competing! Give us a call, tell us your call volumes
and we will provide you with unbeatable offer

Contact us
SIP Trunk Critical Information Summary

International Call Rates – click here; Any unused call credit will expire each month at the end of your billing cycle . Per second billing is subject to a minimum spend of 1c per call and charges are rounded up to the nearest 1 cent. Prices are AUD inc GST;

Advanced functionality

SIP trunk service is part of our mPBX system. This enables some unique features to be configured that are not normally available for SIP trunk services.
Integration between onsite and Hosted PBX systems
Automated failover in the event of internet outages
SIP aggregation of traffic from multiple VOIP carriers into one central system.
Compatibility with MS Lync/Skype for business solutions.
Use your own Skype for Business system and terminate calls via our Skype PSTN gateway

SIP trunk object within mPBX can be configured in three different modes:

Diversion to SIP URI
This mode is useful if you want to send a call to the specified SIP address. SIP URI must be in the following format:
<remote_number>@<remote_server>:<port>
example: 61399997999@sipserver.com:5060 or 61399997999@111.22.33.44:5060.
Connect to third party SIP server
Our system will register with another SIP Server or SIP Provider. This mode is useful if you want to aggregate inbound traffic from different voip providers into one system.
You can then receive inbound calls via this sip trunk, create complex call flow on our hosted mPBX system or link your onsite PBX via second SIP Trunk object.
Create SIP registration
Register your SIP Server with us (e.g. connect your PBX to us).
Enjoy low VoIP rates and complete integration between your onsite and hosted mPBX systems.
Your PBX will be able to call users on our system or dial out to the world and mPBX users will be able to call extensions on your PBX.

Get your FREE account today and try it for yourself

SLA Guaranteed uptime of 99.9% for your mission critical business phone system



Find out why our
customers like us
Current Service Status
000
%

uptime
Independently monitored
by Hyperspin.com,
one of the leading independent network
monitoring services with advanced reporting &
notification systems.

We also offer the following services to cover your most demanding requirements

1300/1800 numbers

1300/1800 numbers

Visit 1300/1800 page

Professional image
does not have be expensive.
Get a number for your business today

Internet for VoIP

Internet for VoIP

View more info Download PDF

Guaranteed voice quality via our dedicated ADSL2+, 4G and EFM connections

International inbound phone numbers

International inbound phone numbers

View more info Download PDF

Connect phone numbers from over 50 countries around the world. Make it easier for your overseas customers to reach you.

Voice Artist

Voice Artist

View more info Download PDF

Impress your clients with
professionally recorded greetings

Number Porting

Number Porting

View more info Download PDF

Number porting supported.
Keep your existing phone number wherever you go.

SIP trunking

Frequently asked questions

  • Do I need internet and how fast?
    VoIP (Voice over IP) requires data connection between your premises and our servers. In most cases it would be public internet. However you only need tiny amount of bandwidth – connection speed in order to use VoIP. Each channel requires 80Kbps (that is 0.08 Mbps), or using compressed codec even smaller – 0.03Mbps. Quality of VoIP will highly depend on reliability of your internet connection. It does not have to be very fast, but it must be reliable and stable. We also recommend using dedicated internet link for setups with over 5 phones.
  • What happens if my internet goes down?
    We have multiple solutions that can make sure you can continue to receive calls even when your internet goes down. You can have calls diverted to your mobile phone if you are offline, this way you can continue to receive calls without any internet. You can also have multiple internet connections for redundancy so if one connection fails you can continue to use the other.
  • What is the quality like?
    Simply speaking – it is better than using traditional phone lines. We use G722 (High Definition Voice Codec). Connection will be crystal clear and better compared to normal PSTN services. Also, unlike many other services, all our equipment is hosted locally, meaning that there will be no delays in voice transmission.
  • Is it reliable?
    Our systems are optimized for reliability, not price. We guarantee 99.9% SLA backed uptime on all our systems. All parts of the system are fully redundant, meaning that there is no single point of failure. This is not just words. We use independent monitoring company called hyperspin.com to monitor our server uptime. Hyperspin monitoring results published here
  • Why is there a minimum monthly spend?
    We offer lower rates for larger call volume accounts. For services with minimum monthly spend we deduct the minimum monthly spend ammount on the 1st of each month and this ammount becomes call credit on your account. There are no extra charges for calls up to the minimum monthly spend, calls over are charged at the call plan rates.
  • Do you have references?
    We have client testimonials on our testimonials page.
  • Where are you based?
    Our head office is in Melboune Australia with our servers located in Sydney datacentres. All sales and support is handled by our highly trained staff.
  • Can i port my number in or out?
    Almost all Australian telephone numbers can be ported into our system. Any Australian numbers that we provide or are ported into our service can be ported to another provider as long as that provider is willing to take on the number.
Let's talk
Smiling woman

Have special requirements?
Let us tailor a solution to suit your needs

We will be happy to give you a call and go though the list of your requirements. Once we understand your needs, we will provide you with detailed quotation. We can also create custom call plans, integrate with third party systems and customise the setup to create custom solution based on your requirements

Or sign up to start your
Hosted PBX 14 day free trial today!