Resell voice services
on your own terms

Partners

Frequently asked questions

• Do I need to register with government regulatory bodies?
  As a Channel partner you don't need to register with regulatory bodies. Meanwhile, Whitelabel and Wholesale partners need to be a member of TIO (Australia), TDR (New Zealand) or Comms Council (United Kingdom). There are more bodies: you can be a part of them if you want but you don't have to as we maintain the system to fully comply with regulatory codes.
• How can I be sure that you will not contact my customers?

  As VoIP provider we can reach a certain amount of customers but working with partners, together we can reach a lot more!

  We provide all required tools so you don't need to think about development and other parts of maintaining the system but only about sales.

  If we want to build a great system, we need to be honest with our partners. Once we lure your customers, you'd leave bad comments everywhere — our reputation would be ruined and we lose our business. We don't want this and we care about relationships with partners and our standing.

• Can I use my own billing software to charge for the services?
  As a Wholesale provider you can use any third-party billing platform.
• What payment gateways are supported?
  We support Stripe (credit/debit cards), PayPal, SecurePay, GoCardless (Direct Debit) and bank direct deposits.
• What if I want to charge for PBX maintenance on top of your normal rates?
  As a Whitelabel or Wholesale partner, you can set your own prices for your customers: as high as you want.
• Can I sell my own phones/equipment?
  Yes, you can sell either our equipment or sell your own.
• What support is offered to partners?
  We conduct in-depth and ongoing training sessions to learn the billing system. You will be provided with a dedicated account manager to guide and offer you with ongoing assistance throughout the process. Alongside this, you will have access to our marketing materials.