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Self Service Portal:
Configure your PBX, order phone numbers and equipment

An account with the same phone number or email address already exists. If you would like to create a new account with your same details please contact our support team on 1300 864 757 or +613 9999 7999.

First Name

Last Name

Company name (optional)

Phone number

Email Address

agree to the Master Service Agreement

Need Help?
Feel free to call us on 1300 864 754
or chat with us online

Safe & Secure

Don’t have a login?

Do you use our legacy system before mPBX was released?
Please login to your extension management here.

For customers hosted on our legacy systems - please use below login to manage your Hosted PBX Extensions.
For billing login please use top login section with your email address and billing password.
Please feel free to contact us if you would like to upgrade your legacy system to new mPBX.

Select PBX

Extension

Password

Reseller programs

Recommend us to your business colleagues or launch your own Telco.
Reseller programs for everyone:

Agent program

Whitelabel program

Wholesale program

Agent program

It is extremely easy to resell VoIPLine Telecom services. We have developed and launched fully automated agent module that allows anyone to use our services and to share its benefits with others. By recommending us you will not only get your commissions – you will also help other businesses to get most of the modern telecommunication technologies and to save on costs.

The simplest way to get started is to login to your customer billing portal and click on ‘Referrals’ menu where you’ll find an easy way to send an invite to your friends and business colleagues. We also offer recurring monthly incentives where both: you and your friend/business colleague would benefit by signing up via referral and not just direct with us.

This agent level does not have any special requirements:

No minimum or maximum number of referrals;
No technical expertise required;
No initial investments.

Commissions paid monthly to your billing account as fixed percentage of all your referrals invoices.

Whitelabel program

Whitelabel reseller program is our most popular co-branded solution, suitable for IT qualified consultants or companies.

It allows you to expand your service offerings by offering cutting edge unified communications solutions to your customers, hosted on our wholesale platform. At the same time this reseller program does not require extensive knowledge of VoIP based technologies, nor online merchant account.

As a whitelabel partner you will receive the following:

Automated online signup system that you can publish on your own website;
Re-branded customer portal, reports, invoices;
Full control over your customer Hosted VoIP system;
Customized call plans;
Your own monthly recurring service fees that you want to charge your customers;
You can have your own reseller agents referring your services;
Dedicated wholesale account manager to help you with complex enquiries;
Allowance for end user technical support during peak times;
Generous reseller commissions from various services and products purchased by your customers;
Freedom to sell your own equipment or additional services (e.g. system setup, cabling etc);
Ability to provide prepaid and postpaid accounts to end users. (security deposit may be required);
Re-branded solution. "Your brand - powered by VoIPcloud".

Whitelabel partners responsibilities:

Sound knowledge of computer networking & IT in general;
Good organisational & negotiation skills;
Must provide basic technical and billing support to their customers;
Commissions are only payable on cleared invoices;
You will be required to undergo basic training and pass our test;
There is a once off reseller account activation fee that covers rebranding, systems setup and initial training.

Wholesale program

Run your own telco business. We provide you with state of the art billing system, multi tenant hosted PABX, colocation, IPs, systems maintenance, updates and development of new features.
We also supply highly competitive wholesale call termination and DID rates.

You develop your own call plans, advertise your business, provide support and assistance to your clients. There will be no reference to any wholesale provider and system is fully re-brandable.

We do not contact your customers, but we can assist you with complex technical issues your end users may have.

As a wholesale partner you will:

Have your own reseller partners and agents referring your services to others;
Be responsible for collection of customer payments;
Pay us agreed rates for DIDs, termination, software licenses and sell at any price you want;
Be able to set prices for DIDs, equipment, porting charges and other additional services you may offer;
Have prepaid and postpaid customer accounts.

Requirements:

Excellent knowledge of computer networking & IT in general;
Previous experience in VoIP business is highly recommended;
Advanced understanding of VoIP related protocols and technologies;
Online merchant account;
Advanced training and understanding of our billing and hosted mPBX platforms;
Payment of initial setup fee with a minimum term commitment.

Reseller programs

Branding

Revenue model

End user pricing plans

Charge extra for your services (monthly or once off)

Portal access

Sub-accounts

Reseller support

Customer support

Agent

VoIPLine

Commission payments

VoIPLine plans

Once off only

Referral portal

N/A

VoIPLine support

VoIPLine level 1 &2

Branding

Revenue model

End user pricing plans

Charge extra for your services (monthly or once off)

Portal access

Sub-accounts

Reseller support

Customer support

Whitelabel

Re-branded

Commission payments

VoIPLine plans.
Limited customisation.

Monthly and once off

Real time provisioning
portal - assist your customers

Manage your own
sub-agents

Dedicated account
manager

VoIPLine assisted
& Level 2

Branding

Revenue model

End user pricing plans

Charge extra for your services (monthly or once off)

Portal access

Sub-accounts

Reseller support

Customer support

Wholesale

Your branding

Wholesale buy rates

Your custom plans

Monthly and once off

Wholesale portal

Manage your own
sub-partners, sub-agents

Dedicated account
manager

VoIPLine level 2

Why choose VoIPLine Telecom?

Flexible pricing. Custom call plans for large installations

Online self management portal

High commission rates

Select reseller model that suits your most. Upgrade at anytime

Ongoing investments into development of new functionality

Reduced implementation timeframe

Become a partner now!

Click the link below to open a non disclosure agreement. Fill in your details, sign and download a copy.
Our wholesale partner will then get back to you with details about the reseller options available.

Apply now

Our systems

Hosted mPBX

Microsoft Teams

1300/1800 numbers

SIP
trunking

Fully redundant cloud server infrastructure hosted in modern data centre here in Australia;
Crystal clear call quality: we use the most advanced VoIP codecs, carrier grade interconnects with major Australian telecommunication providers, redundant fiber connections with minimal latency times, 24/7 monitoring;
VoIPLine Telecom is registered with APNIC as autonomous internet system. AS59204 with BGP connectivity to multiple IP transit providers;
Handsets from Yealink at the lowest wholesale prices available to our resellers;
QoS routers for voice prioritisation;
VoIPLine Telecom technology is optimised for quality, not cost.

Partner benefits

Extremely easy to sell due to genuine advantages cloud telephony brings to almost any business;
Ongoing recurring income model;
Potential to grow and switch to ‘more involved’ partner programs with experience;
Improve your reputation by delivering REAL benefits to your clients;

Easy to arrange ‘custom designed’ solution dedicated to any particular need of your client. We are very flexible;
Your role is important for your customers as well as for our success as quality telephony provider. You are not just reseller, your expert advice will help business to get most of the advanced functionality to increase their productivity. You will also be the one who is capable of the initial analysis and connectivity checks.

Partner program