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About Us

VoIPLine Telecom, an Australian based business

2008
Where it all began
It all began back in 2008 when the members of a small computer business decided to look into a VoIP Phone System for the office. We have quickly discovered the benefits VoIP systems can bring to the business of any size, but found it to be quite expensive and complex for onsite implementation.

It was back then when we decided that Hosted VoIP Systems are the way of the future. We have since then dedicated ourselves to this project and it had quickly overgrown the IT Support business we had back then.
Where it all began
2013
Our Investment
The concept of our business model is to keep independent of any other carrier or supplier. This requires significant investments into the core technical infrastructure and high level of in-house skills and expertise.

In 2013, VoIPLine Telecom has obtained its own AS number with APNIC (autonomous system number) and we currently peer with multiple IP Transit providers and have direct cross connects with major Australian Telephony carriers; Being independent allows us to negotiate much better deals and pass on the savings to our clients.
Our Investment
2016
Launch of mPBX - inhouse developed multitalent PBX system
We are excited to launch this new service that offers easy - drag and drop web interface to manage complex call flow configurations. Last three years we’ve been working on development, integration and testing of various components of this new system. Further advancements were also done to automate signup and service ordering in our billing, automation of number porting processes, integration of mPBX with Skype for business. We can now offer complete Cloud Hosted Unified Communicaitons suite and do it at very competitive rates!
Launch of mPBX - inhouse developed multitalent PBX system
Cloud business, Real people
We are team of dedicated professionals who really love what we do!
Our clients quickly discover that they can always get to talk to a senior management or to the senior technical engineer and get their questions answered quickly and professionally.

We’ve eliminated complex support escalation process and address customer enquiries directly to the person in charge. We are here to help your business grow and there is nothing better than hearing about success of our clients.

Have special requirements?
Let us tailor a solution to suit your needs

We will be happy to give you a call and go though the list of your requirements. Once we understand your needs, we will provide you with detailed quotation. We can also create custom call plans, integrate with third party systems and customise the setup to create custom solution based on your requirements

Or sign up to start your
Hosted PBX 14 day free trial today!