Included at no extra cost. Drag & Drop web portal for easy call flow management
At VoIPLine we have an in-house software development team and we own our infrastructure, co-located locally throughout Australia. We use direct interconnections with Tier 1 carriers in Australia and by aggregating all call volumes via our Tier 1 upstream carriers we can deliver you significant savings on call termination and origination.
Our hosted PBX platform supports high definition calls using G722 HD audio codecs, delivering our customers crystal-clear voice calls. Your business does not need to compromise on call quality or reliability.
Phoneword numbers, also known as Smart numbers are custom 1800 telephone numbers purchased from ACMA’s numbering system. Smart numbers can include phone words like 1800 VOIPLINE (1800 864754 - The last letters will be discarded when dialed) and distinctive patterned numbers such as 1800 222 222.
A smart number can make it easier for people to remember your business, especially if your phone word complements your marketing strategy.
Once you have your smart number, we can activate this on our platform for exactly the same rate as any other 1800 number.
From within our PBX, you have a range of objects available that will allow you to upload a media file to be played back to the caller. The play back announcements will provide that professional image to the callers of your business.
You can enhance your customer’s experience creating voice recordings for welcome menus, voicemail greetings, call queue announcements and other periodic messages.View Voice artist services View Voice artist services as PDF
VoIPline Telecom’s technology gives you flexibility to work from anywhere. With our toll-free numbers you can take calls on your mobile, using a smartphone app, your laptop or IP desk phone. Our hosted PBX lets you configure softphones and handsets where you need them.
Integration with Microsoft Teams can add a new layer of productivity to your business when using 1800 numbers, by providing unified communications functionality to your business, features like screen sharing, sending files, group video calls to keep your team connected.
VoIPLine Telecom is one of the few Australian VoIP Providers specialising in business VoIP.
We understand how important it is to our customers to have a rock solid system.
Reliability is not just words with VoIPLine.
All our systems are fully redundant and uptime is constantly monitored.