Cloud Telephony Solutions
Cloud hosted, location independent VoIP telephony for business. Make it easy for your customers to reach your business with IVR menus, 1300 numbers, simultaneous ring to mobile, voicemail to email, call recording and many more advanced features. Improve your staff performance with automated call flow distribution, no matter where your staff is located.
VoIP is not always voice over internet. VoIP is voice over IP, IP connections can be over public internet that allows flexibility to connect from anywhere
We can offer private IP connections direct from our data-center to your office via our MPLS network supplied over Fiber, EFM or ADSL2+ links for extra reliability.
Real business grade equipment for your virtual phone system
Pre-configured and ready to use before dispatched to you. Quick and easy to install.
Keep your existing number even if you move outside of your local phone exchange area
Why choose us
We are team of dedicated professionals who really love what they do.
VoIP Line telecom was established in 2008. All our operations are based in Australia. People who deal with clients are same people who built the system and know everything about it.
Significant investments were made into both: equipment & software development with many custom features designed especially for business use. We own all our equipment & software
Professional and Accessible
We believe that our customers are entitled to expect swift resolutions to any technical problems they may encounter, without having to speak to dozens of different people in our organisation. Any queries or issues that you may have are directed straight to a senior manager who has the knowledge and expertise to provide you with the answers you need. When you purchase our VoIP services you get so much more than reliable and cost effective business phone packages; you also get access to a highly experienced support team that are always there when needed.
If you would like to enjoy all of the benefits associated with Internet phone systems without having to invest in new onsite PBX equipment, our hosted VoIP packages could be just what you are looking for. They eliminate the need for onsite technical support staff, enable your company to keep the same telephone number even if you relocate at some point in the future and with a single cabling network for your IT and telephony systems, are simple to install. Our flexible cloud phone systems are designed to grow with your business and ensure that your customers can always reach you.
Maintain an effective presence in overseas markets easily and inexpensively with our virtual phone number service, which can be combined with any of our competitive VoIP Australia packages. With over 50 different countries from which to choose, you can access global markets without having to establish branch offices in each separate location. If you would like to take advantage of this functionality without paying for any of our other services, calls can simply be diverted to your mobile telephone; the perfect solution for new start-ups that want to attract foreign clients from the very first day they are in business.
Australian VoIP Provider
SIP trunking solutions, which enable your company to enjoy all the benefits of low cost VoIP phone calls at the same time keeping your existing phone system. With a direct connection to our network, you can enjoy high quality and reliability of the connection. We can also offer hybrid solutions that will combine your onsite PBX with Cloud Hosted Phone system that will allow you to connect staff located in Sydney, Melbourne, Brisbane, Perth or anywhere else in the World. Add to this ability to connect inbound numbers from any city in Australia and our 1300 and toll free 1800 numbers.
Why our customers like us
“ VoIPLine Telecom has improved our bottom line, saving on calls. With the added options and service it's one of the best decisions we've made ”
“ Great personal service and innovative solutions that saves us money when it comes to our phones. If anything goes wrong they generally solve it promptly with minimal disruptions to our daily business. They have heaps of experience in their field, and seem to be able to solve any issue that may come up. I would recommend their service to anyone looking for someone to make their phones just work for them. ”
“ Being a fully mobile business, it was important to us to have a flexible and functional communications solution to service our customer efficiently. VoIP Line Telecom was the only VoIP provider we contacted that were able to provide all the services we needed on our budget.
The staff member that handled our initial query was the same staff member that configured our system, saving us time by not having to reiterate our requirements. At all stages during the set up process, VoIP Line Telecom were prompt in actioning all of our requests for adjustments to the configuration to enable the system to better suit our needs.
The quality of the telephone service is very high, clear and crisp with no noticeable delay. The web based extension manager is very simple to use and puts you in control of the settings for all of your extensions without having to contact VoIP Line each time you want to make a minor change.
We will, without hesitation, recommend VoIP Line Telecom to our clients and business associates ”