Stay connected with your clients

Cloud Telephony Solutions

Give your business a competitive advantage without high startup costs

Make an enterprise style impression on your customers with a virtual receptionist, toll free number, advanced greetings, voicemail to email and call recordings.
Never miss a call with follow me features. Inbound calls can be set to reach you at any location, whether it be in your office, on your mobile or even at home.
Advanced call features ensure that critical calls reach your business no matter what.

Australian Network

99.9% SLA guaranteed uptime

VoIP is not always voice over internet. VoIP is voice over IP, IP connections can be over public internet that allows flexibility to connect from anywhere


We can offer private IP connections direct from our data-center to your office via our MPLS network supplied over Fiber, EFM or ADSL2+ links for extra reliability.

Real business grade equipment for your virtual phone system

Pre-configured and ready to use before dispatched to you. Quick and easy to install.

Equipment Logos

Number Portability

Keep your existing number even if you move outside of your local phone exchange area

Reduce your expenses and improve productivity

  • No line rentals
  • No expensive onsite PBX
  • No maintenance fees
  • Competitive call rates
  • Never miss a call
  • Work from anywhere
  • One system for all your offices

Use one network for computers and phones

  • Save on additional cabling
  • Easy installation just plug and play

Australian based support

All technical support provided by people who designed and developed the system. No complex and time consuming escalation processes. We are based in Melbourne and love support enquiries!

Enjoy advanced functionality

  • IVR Menu's
  • Voicemail to email
  • Call recording
  • Conference calls
  • Custom music on hold
  • Paging & Intercom
  • Receptionist panel
  • Advanced Reporting
  • Listen & Whisper
  • Time Conditions
  • and more

Why choose us

We are team of dedicated professionals who really love what they do.
VoIP Line telecom was established in 2008. All our operations are based in Australia. People who deal with clients are same people who built the system and know everything about it.

Significant investments were made into both: equipment & software development with many custom features designed especially for business use. We own all our equipment & software

We own our own equipment and software
Custom developed billing system
Fully independent of any upstream data carrier
Registerd with APNIC and have our own autonomous system number

Professional and Accessible

We believe that our customers are entitled to expect swift resolutions to any technical problems they may encounter, without having to speak to dozens of different people in our organisation. Any queries or issues that you may have are directed straight to a senior manager who has the knowledge and expertise to provide you with the answers you need. When you purchase our VoIP services you get so much more than reliable and cost effective business phone packages; you also get access to a highly experienced support team that are always there when needed.

Cloud Solutions

If you would like to enjoy all of the benefits associated with Internet phone systems without having to invest in new onsite PBX equipment, our hosted VoIP packages could be just what you are looking for. They eliminate the need for onsite technical support staff, enable your company to keep the same telephone number even if you relocate at some point in the future and with a single cabling network for your IT and telephony systems, are simple to install. Our flexible cloud phone systems are designed to grow with your business and ensure that your customers can always reach you.

Virtual Numbers

Maintain an effective presence in overseas markets easily and inexpensively with our virtual phone number service, which can be combined with any of our competitive VoIP Australia packages. With over 50 different countries from which to choose, you can access global markets without having to establish branch offices in each separate location. If you would like to take advantage of this functionality without paying for any of our other services, calls can simply be diverted to your mobile telephone; the perfect solution for new start-ups that want to attract foreign clients from the very first day they are in business.

Australian VoIP Provider

SIP trunking solutions, which enable your company to enjoy all the benefits of low cost VoIP phone calls at the same time keeping your existing phone system. With a direct connection to our network, you can enjoy high quality and reliability of the connection. We can also offer hybrid solutions that will combine your onsite PBX with Cloud Hosted Phone system that will allow you to connect staff located in Sydney, Melbourne, Brisbane, Perth or anywhere else in the World. Add to this ability to connect inbound numbers from any city in Australia and our 1300 and toll free 1800 numbers.

Why our customers like us

eCommerce Websites

eCommerce Websites

“ I have no hesitation in highly recommending the services of Voipline Telecom.
After going through a couple of VOIP providers in the past, it's been refreshing to work with a provider that:

a) Clearly knows their stuff; and
b) Is super fast to respond to technical support

Nikolay and the team at Voipline provide a great business-grade VOIP service at a very reasonable price.
If phones are a critical part of your business infrastructure... these are the guys to speak to. ”

Adrian Mullan

Sign A Rama Tullamarine

Sign A Rama Tullamarine

“ VoIPLine Telecom has improved our bottom line, saving on calls. With the added options and service it's one of the best decisions we've made ”

Paul Rapisarda

eCollect Pty. Ltd.

eCollect Pty. Ltd.

“ VoIP Line Telecom really changed the way we operate. We recently opened up New Zealand operations and I couldn't believe how easy it was to organise all the telephony required for our new branch. We can now monitor our entire Hosted PBX with handsets distributed over Australia & New Zealand from one Operator panel. Calls are answered quicker resulting in higher quality of service. We also save significant amounts compared to our previous ISDN system. ”

Sam Saad